Posts tagged post 911

Once you’re boarded, united may not take your seat for overbooking reasons. You are not obligated to follow any unreasonable or illegal crewmember instruction. The police should not enforce civil contracts without a court order, and they took United’s side when clearly they were in the wrong. Aviation is a special case in many ways, but we don’t abdicate our rights or reason when we decide to fly. Everyone at united — from the CEO on down — has demonstrated a marked lack of thought, compassion and contrition. They deserve the maximum punishment that is possible.

via https://medium.com/@gzicherm/understanding-united–3411–51f196c2276b