The health and safety of our customers and crew is a priority for Singapore Airlines and SilkAir. In view of the Covid–19…
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The health and safety of our customers and crew is a priority for Singapore Airlines and SilkAir. In view of the Covid–19 outbreak, we would like to share with you the enhanced cleaning and precautionary measures that we have instituted on board our aircraft. All SIA and SilkAir aircraft already undergo a thorough cleaning process when on the ground. In addition, all flights arriving from Mainland China undergo disinfectant fogging. Common surfaces such as tray tables, handsets, and inflight entertainment screens are cleaned with disinfectant wipes. We also remove all headsets, headrest covers, pillow covers, bedsheets, and blankets after every flight sector.
During this period, you may also notice that there have been changes to our in-flight services. These include the replacement of the hot towel service with pre-set wet towelettes, cessation of the after take-off drink service, removal of reading materials from seat-back pockets, and suspension of in-flight sales. Pre-flight temperature screening for all cabin crew and pilots operating out of Singapore has been in place since 29 January 2020. Our crew also know that they should see a doctor immediately if they feel unwell and should not report for work. Thank you for your support. We wish you good health and look forward to welcoming you on board soon.
The air filtration systems in our aircraft are equipped with High Efficiency Particulate Air (HEPA) filters, which have a similar performance to those used in hospital operation rooms. Constant airflow also ensures that the cabin air is refreshed every two to three minutes.
–Singapore Airlines