In my latest
Locus Magazine column, “Plausible Sentence Generators,” I describe how I unwittingly came to use – and even be impressed by – an AI chatbot – and what this means for a specialized, highly salient form of writing, namely, “bullshit”:
Here’s what happened: I got stranded at JFK due to heavy weather and an air-traffic control tower fire that locked down every westbound flight on the east coast. The American Airlines agent told me to try going standby the next morning, and advised that if I booked a hotel and saved my taxi receipts, I would get reimbursed when I got home to LA.
But when I got home, the airline’s reps told me the would absolutely not reimburse me, that this was their policy, and they didn’t care that their representative had promised they’d make me whole. This was so frustrating that I decided to take the airline to small claims court: I’m no lawyer, but I know that a contract takes place when an offer is made and accepted, and so I had a contract, and AA was violating it, and stiffing me for over $400.
The problem was that I didn’t know anything about filing a small claim. I’ve been ripped off by lots of large American businesses, but none had pissed me off enough to sue – until American broke its contract with me.
So I googled it. I found a website that gave step-by-step instructions, starting with sending a “final demand” letter to the airline’s business office. They offered to help me write the letter, and so I clicked and I typed and I wrote a pretty
stern legal letter.
Now, I’m not a lawyer, but I
have worked for a campaigning law-firm for over 20 years, and I’ve spent the same amount of time writing about the sins of the rich and powerful. I’ve seen a
lot of threats, both those received by our clients and sent to me.
I’ve been threatened by everyone from Gwyneth Paltrow to Ralph Lauren to the Sacklers. I’ve been threatened by lawyers representing the billionaire who owned NSOG roup, the notoroious cyber arms-dealer I even got a series of vicious, baseless threats from lawyers representing LAX’s private terminal.
So I know a thing or two about writing a legal threat! I gave it a good effort and then submitted the form, and got a message asking me to wait for a minute or two. A couple minutes later, the form returned a new version of my letter, expanded and augmented. Now, my letter was a little scary – but this version was bowel-looseningly
terrifying.
I had unwittingly used a chatbot. The website had fed my letter to a Large Language Model, likely ChatGPT, with a prompt like, “Make this into an aggressive, bullying legal threat.” The chatbot obliged.
ALT
