Inbox Autopilot

It was puzzling. I remembered the suggestion that they were outsourcing the email responses to call centers in the Philippines, but these emails were coming from someone not only familiar with construction administration, but with this specific project. That meant the only possible explanation was that they had some artificial intelligence software learn the project inside out by reading my email and automatically generating responses.

via https://medium.com/@klintron/fiction-inbox-autopilot–469c56dac8c