David Graeber’s The Utopia of Rules: On Technology, Stupidity, and the Secret Joys of Bureaucracy

Bureaucracy is a utopian project: like all utopians, capitalist bureaucrats (whether in private- or public-sector) believe that humans can be perfected by modifying their behavior according to some ideal, and blame anyone who can’t live up to that ideal for failing to do so. Bureaucracy begets bureaucracy. Every effort to do away with bureaucracy ends up with more bureaucracy.

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