From Cognitive Biases to Institutional Decay

institutions, agency, politics, engineering, heuristics

The belief that agency can be distributed is hard to internalize even after you’ve been intellectually convinced. I nodded along as I read Mike’s posts last year, but I keep catching myself acting in violation of these beliefs. As an example but without intending to get bogged down in politics, it’s easy to read about congressional corruption and gain a sense that all congressmen are bad people. Then you might read a story about a specific congressman and think, “hmm, he wasn’t so bad.” Ok, so maybe he’s an exception. Or today’s congressmen are more corrupt. But there’s a third possible synthesis that the mind shies away from: perhaps the system made them that way. Perhaps sequences of simple actions that are each beyond reproach can cause the group as a whole to grow hostile toward the people who form it or who caused it to be formed.

http://www.ribbonfarm.com/2014/02/12/consensual-hells/