Speak Weirdness to Truth

Weirding, as a phenomenon, does not respect the boundaries of your emotional and intellectual mental models and maps. You may not think actual dead moths have a role to play in the functioning of computers, but reality decided otherwise in at least one case. To work, troubleshooting too should not not respect the boundaries of mental models. There is always a non-zero probability that a true understanding of your weird situation will involve dead moths. If your ways of thinking and feeling behaviors cannot deal with that possibility, they are fundamentally fragile.

via http://www.ribbonfarm.com/2016/09/22/speak-weirdness-to-truth/#more–5499